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Response from WhatsApp clarifying their new Terms of Service

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Anonim

Official WhatsApp statement

It seems that WhatsApp has seen the ears of the wolf and has answered the most recurring questions asked by users of the platform, regarding the new terms of service.

The increase in Telegram downloads and the appearance of a alternative to WhatsApp, called Signal , seems to have had an impact on the platform Zuckerberg's messaging service and they want to dot the i's to avoid user flight.

Official WhatsApp Terms of Service Response:

The core of the WhatsApp Terms of Service is focused on the solution provider. This is a set of specific tools available to companies, created to help you read, store and manage the messages you receive from us.

Solution providers have their own privacy practices, in which they can use all the chats they receive to enhance your experience on Facebook and Instagram with personalized ads.

Whenever we come into contact with a company that is going to use a solution provider, a system message will appear in the chat such as the following:

Notice message on WhatsApp (Photo by Wabetainfo.com)

The user can contact the company whenever they want, to request more information or clarification about their privacy policy. If you have any questions, just don't chat with that company and none of the new terms will affect you.

WhatsApp response to the most recurring questions about the new terms of service:

Official WhatsApp statement

With the updated Terms of Service, nothing changes about your normal experience on WhatsApp. You can still communicate securely and privately with your family and friends:

  • WhatsApp will not be able to see your private messages or listen to your calls and neither will Facebook. Chats, groups, and calls are end-to-end encrypted, and the new Terms of Service didn't change that.
  • No records are kept about who all users are messaging or calling with. This is only used internally in the app to understand which contacts to present at the top of the status update list, and is not uploaded to the server.
  • Shared locations are always private and end-to-end encrypted.
  • Your contact list is uploaded to WhatsApp's servers, but never shared with Facebook .
  • Your status updates remain private because they're end-to-end encrypted and only people you choose from your privacy settings can receive and see them.

These features (Shops and business experience using any solution provider) are completely optional: if you don't like them, just don't use these features and nothing will change.

If you're never going to chat with companies that use solution providers, it's like those features don't exist for you or you've turned them off. Your messages will not be collected or used for marketing purposes.

We believe that they have been quite clear and after this announcement it seems that the waters tend to calm down a bit.

Source: Wabetainfo.com