Opinion

Product that has been replaced? What does that information from Apple mean?

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Anonim

What to do if the serial number is from a product that has been replaced

After receiving many queries on the subject, especially in our article to check if the Airpods are original, we are going to tell you what it means. We have contacted Apple and they have told us.

Many people enter the post that we have mentioned and put their serial number, to check if their Airpods are from Appleor not, that phrase that we are going to discuss today appears

The serial number is from a product that has been replaced:

When this message appears it is because at some point those AirPods, iPhone, iPad , Apple Watch were replaced at a store. Let's base ourselves on some Airpods to give an example of the issue, but it can happen with any Apple device My AirPods were damaged and I went to the store since they were under warranty. Apple replaces them with new ones but with a different serial number.

Product that has been replaced

The warranty only applies to the original serial number. If you bought the headphones from someone else, you'll need to ask them if they were replaced or purchased from a third-party store.

This is why the serial number is not active given the replacement. For this reason, you must consult the seller if they have the serial number of the original AirPods and those that have already been replaced.

Now if the seller tells us that he bought them new and they were never replaced, it may be a mistake directly from the store and they would have to go to the place of purchase. The invoice is necessary to be able to validate any type of guarantee. It is not necessary that you have the original serial number, but you do have the invoice.

What to do if your device is a product that has been replaced:

That is why if you buy a Apple product from a person, before purchasing it, check the serial number of the product and if the information appears that the serial number series is from a product that has been replaced, ask the seller to provide you with the serial number of the original product, that was replaced or, failing that, the purchase invoice.

We hope you found this article interesting and that you share it with anyone who might be interested in the subject.

Greetings.