Request a subscription refund
There are many queries that we receive on this subject and today we bring you one of our iOS tutorials to give you the answer.
Apple allows you to process refunds for apps, movies, songs and also subscriptions to paid services. Of course, you must meet some bases to be able to request it. We tell you everything below with video and everything.
How to ask Apple to refund a subscription. Get your money back:
In the following video we explain how to request this type of refund.Hitting the "play" should appear the right moment in which we talk about how to ask for a refund of the money you have paid in a subscription. (If when you press the video does not appear at that moment, tell you that we started talking about it at minute 3:31):
If you want to see more videos like this, click below to subscribe to our Youtube channel APPerlas TV.
The first thing we have to do is enter a website provided by Apple for all these kinds of problems.
Once we access this website, it will ask us for our Apple ID, which we will have to enter to have access to all the applications, movies, songs, subscriptions that we have purchased from this account. They will be ordered by chronological order of payment.
We are looking for the paid subscription for which we want the amount to be refunded and click on "Report" to indicate that we have a problem with it.
Report the problem with the subscription
If it doesn't appear you must wait. Sometimes, it has taken us up to 2-3 hours to appear on that list.
Now, in the list of options, we will select the one that best suits our situation.
Options to request a subscription refund
After accepting the refund request we will have to wait to receive a confirmation email. Possibly, if Apple assesses that you do not meet the bases for the return (for example, you enjoy the subscription for 20 days and then request a refund), it will not refund you anything. That is why we recommend you request them as close as possible to the payment date.
If you accept the refund, in a few days you will have the money in your account.
Greetings.