This is how you can create quick responses in WhatsApp Business
Today we are going to teach you how to create quick responses in WhatsApp Business . A good way to answer quickly and be much more productive for your customers.
This instant messaging app is here to help businesses. And it is that you can have an account of WhatsApp Business even of your landline number. That is why it makes things much easier for all those customers who contact you through this medium.
Therefore, if you use this app you have to know that you don't necessarily need to be a company to use it. What's more, you can have two WhatsApp accounts on the same device.
How to create quick responses in WhatsApp Business
What we must do, is within this app and not the normal WhatsApp, go to its settings. Once we get here, we must click on the first tab, that of <>.
When we click on said tab, all the available options for our company profile will appear. But we are interested in the part of <> .
Click on the quick answers tab
When entering, the ones that we have already created will appear and also, in the upper left, we will see the symbol <>. We must click on this to create what we want. We can put text, attach an image
Create the answer we want
Now we can go to any chat and we just have to put the shortcut that we have created, so that the text appears. See the example in this image that we leave you
Write the shortcut and select the quick answer
When we put the shortcut, the text that we have added to said shortcut appears. In this way you will be able to answer all your contacts much faster and be more productive.