It is the mechanism through which a strict follow-up is carried out on the procedures of elaboration of a product within the company, in order to improve its quality, this is carried out with the help of a series of tools and actions that are used to detect any type of errors, in order to solve them, all this guarantees the quality and care of the product and / or service offered to the public.
The main objective of quality control is to provide maximum satisfaction to consumers, which facilitates achieving the objectives of the company, that is why it is generally applied in the different areas and processes of the company. In order for this control to be applied correctly, first a market study is carried out where the information on the standards required by it is obtained, from these data the different controls that will be pending of each process can be established. and product, from its initial phases to the moment of its distribution.
In order to increase the quality levels of the different markets, it is necessary to follow a series of steps.
- First you must select what you want to control (product and / or service).
- Then a target must be created to have a control characteristic.
- Later it is required to establish a standardized measure of what is wanted.
- Create a tool through which an average characteristic for the control is established.
- Next, and through an already established process, the characteristics of the final product presentation must be measured.
- Examine in detail the differences between expected development and actual development.
- Finally, with the data obtained from this entire process, the necessary measures must be taken.
In a company or organization , the quality control process is always of the utmost importance, because thanks to it, a quality product can be obtained that is already standardized and consequently customer satisfaction will be obtained, which expects that the product acquired is of quality, to meet your requirements.
