Business psychology is an area of psychology in charge of analyzing the methods to improve working life. This science studies human behavior within organizations; combining the interpretation of the science of human behavior, with the experience of the business world. Their study is usually through the human resources area.
Its objective is to achieve an efficient and permanent operation, both for people and for companies. Business psychology is characterized by:
Being a multidisciplinary science that seeks to make people and companies more efficient.
Applies social scientific inquiry procedures to examine individuals, workplaces, and businesses to balance their multiple and sometimes conflicting needs.
Its goal is to foster healthy and productive relationships between people and companies.
It must be taken into account that the human being represents the element of greatest value within the organization, since it is part of the productive capacity of a company and forms the most representative decisive factor, to comply with business objectives.
The increase and evolution of new technologies, together with the improvement of the role of management, led to greater organizational efficiency, originating a rise in the productivity standards of companies.
However, the model that ratifies organizational excellence led to an increase in work stress and greater job burnout, the number of deaths from overwork, among others.
These results show that labor relations are managed within a structural tension that supports organizational intervention, through methods and techniques designed to achieve a balance between the health of the employees and the demands of the company for work.
Business psychology applies its work around 5 stages:
Advice: providing unbiased opinions that are scientifically verifiable on the difficulties or shortcomings of the staff.
Diagnosis: helps companies understand what their weaknesses and challenges are.
Design: of indispensable mechanisms to detect problems and improve their ability to control and recognize difficulties.
Delivery of solutions: applying solutions in a personalized way to the difficulties detected within the company.
Evaluation: assesses the efficiency of the intervention and, in turn, demonstrates the results of both individual and business benefits.