This is how you can open a chat with WhatsApp support
Today we are going to teach you how to open a chat with WhatsApp support. Ideal to solve doubts or problems that you have within the same application and without the need to receive or send emails.
It is increasingly normal to have better communication with technical support for both applications and products. Something that is appreciated, since it is always better and improves the confidence of a product, knowing that it has a good support behind it that means that in the event of a problem, someone will respond.
Well, this is the case of WhatsApp, where you can contact support as directly as possible. With a simple chat, we will be able to communicate with them.
How to open a chat with WhatsApp support:
The process is very simple and as we mentioned, it is a good way to solve both our doubts and problems that we have related to the app.
Therefore, to do this what we have to do is go to the app and access the settings section. Once here, look for the "Help" tab and click on it.
Doing so will take us to a new section, in which we must look at the part that says “Contact us” and click there. Finally we will get to where we are really interested, which is the place where we should contact the app support
Send message and create chat
Here, as seen in the image, we must put our message and click on "Next" that appears at the top right. When doing so, a series of options will appear from which we can choose the one that is most similar to our problem, but if you do not want to complicate yourself and want to open a chat, we must click on "Send my question to WhatsApp support" .
Open incident on WhatsApp
Now it will directly generate a chat with the technical support of WhatsApp and therefore, a good way to have a more direct contact with them.