Normally, when a person does not want anyone to see the message they are writing and whoever wrote it to them, they deactivate the preview of Whatsapp messages. If you don't know how to do it , we teach you how to hide these messages on the iPhone lock screen
By doing this, when they sent you a message, this notification would appear on your lock screen.
Old notification with preview off
Since the last WhatsApp update this doesn't happen.
The name of the person who sent you the message appears, even if we have disabled the Whatsapp and/or iOS preview option:
Now, every time we receive a message on the lock screen of our iPhone,the notification will appear like this
New notification with preview off
Displays the name of the person who sent it to you. The content, obviously, does not appear. But it is a detail that is causing harm among some users of Whatsapp.
Thanks to Banier García , we have discovered this new bug and thanks to it, we have access to what WhatsApp support has has answered about it. We pass it on below:
Written by Banier to WhatsApp support:
helloIn this version of WhatsApp (2.18.51) for iOS, it is not possible to hide the contact name from the message in the lock screen notifications. In earlier versions, the only information displayed on the lock screen is the word "Notification", without the name of the contact or the text of the message.
My testing was done with iOS 11.2.1 and 11.2.3 with the Show Previews option set to Never.
This is a privacy issue. Can you give me a suggestion or tell me if this problem will be solved in a near version?
Thanks a lot/Saludos.
WhatsApp Support Reply to Banier:
helloSorry for the delay! We have received a lot of emails recently and we are working to respond to all of them as soon as possible. Thanks for your patience.
Sorry for the inconvenience. We are already aware of this issue and are working to resolve it in future WhatsApp updates. At this time, we are unable to estimate the release date.
Thank you for your understanding.
Regards, María Sol WhatsApp Support Team
And does this bug bother you?
To us a little. We hope they fix it soon, if at all.
BUG FIXED IN VERSION 2.18.52, released on May 16, 2018.
THE FAILURE APPEARS AGAIN ON 11-31-18. Below is the news regarding the ruling.
Click on the following link if you want to know how to configure the Whatsapp notifications on the lock screen. We explain everything to you with a video included and everything.