The origin of the word hotel, comes from the French "hôtel", several sources affirm that the term began to be used at the end of the 11th century to describe a "abode", already in the 19th century it was used to designate any place or establishment for guests and travelers; This word in turn comes from the Latin “hospitalis domus” which means “hospital to welcome guests”. However, a hotel can be described or defined as the establishment or settlement in which guests or travelers are lodged or welcomed, who pay for their accommodation, food and other series of services provided by said establishments.
These structures are created with the aim and objective of providing the greatest comfort to its guests, who for different reasons must pose outside their usual environment or residence for a specified time. Hotels offer a series of basic services, which include a bed, a bathroom and a closet; Although there are other establishments that offer greater services apart from the basic ones, these services commonly include television, a refrigerator, and chairs in the room. Even some hotels provide other types of facilities that can be of common use for all guests, such as a swimming pool, a gym, a restaurant, etc.
Hotels usually have or are classified in a series of categories according to the services, positions and comforts they provide to the guest; The most common way to classify them is by means of stars, for example, a five-star hotel is one that offers the highest level of comfort, quite the opposite to one-star hotels, they only provide a basic service. It should be noted that they can also be classified by letters, classes, diamonds and "World Tourism", depending on the country, place or region in which they are located.
