Psychology and disciplines such as pedagogy, philosophy and neurology, as well as other sciences have been making progress over time. For the 20th century, intelligence was very important in society and people had a lot of respect for IQ tests, especially in companies, when hiring a person.
Today, intelligence is it considered a phenomenon unknown in some part because of its complexity and have even called into question the judgment of the tests that evaluate how smart a person, through their IQ, because it is deemed not All the aspects that compose it in its entirety are being taken into account, since it has been considered that intelligence encompasses factors that go beyond the rational, where emotional factors also intervene.
At the end of the 20th century, on the eve of the beginning of the 21st century, a new term began to appear in the social arena, a new concept that would revolutionize the way we see things: Emotional Intelligence (EI).
Which is defined as the ability of an individual to control, understand and work their emotions and those of others efficiently, in such a way that they can manage them to achieve positive results.
Emotional intelligence raises a balance and good management of emotions, in order to avoid possible conflicts between people.
A person who has emotional intelligence, manages to lead a personal, social, family and work life, much better than any average individual, who in a situation may have some collapse or lose control over himself because he does not know how to control his emotions.
And it is that Emotional Intelligence represents a set of skills that an individual possesses, among which self-control, empathy, enthusiasm, perseverance and the ability to motivate himself and even manage to do it with others stand out.
Although it is stated that many of these characteristics are included in our genetic information, that is to say that they are inherited, it is also stated that these abilities are developed throughout our lives.
Faced with any situation, event or event that occurs in our life, there will always be emotions and thoughts, negative and positive, that can make you feel good or bad, but that is where emotional intelligence will help you cope. It is not suggested that the emotionally intelligent person will not have negative emotions, only that they will know how to handle them better.
This good management of emotions, facilitates relationships, allows the achievement of goals and objectives, as well as stress management and overcoming obstacles, which has led companies to become increasingly interested in their employees knowing and learning to develop emotional intelligence for the growth of the organization.